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Lovol excavator "wholeheartedly for you": Lovol loves the rain

Lovol excavator "wholeheartedly for you": Lovol loves the rain

China Construction machinery information

September 16, 2014 is the eighth day of the development status of Lovol excavation friction and wear testing machine "Lovol service · wholeheartedly for you" large customer care visit activity. The weather in Linyi, Shandong Province is gloomy. Seeing that the heavy rain will come impatiently, Lovol excavator service team still hasn't stopped visiting users. According to the arrangement, Zhang Guozheng's visit team was responsible for visiting customers in Feixian County on the same day. After contacting, we learned that the Lovol fr150 excavator built by the user Wang Jian was working on the construction site of a new community. The visiting group arrived at the construction site in advance at the agreed time after being muddy and bumpy all the way

Lovol excavator has good air tightness, stability and high efficiency. It is "for you wholeheartedly": Lovol love Yuzhongqing

the interview team conducted a comprehensive inspection for Wang Jian's Lovol fr150 excavator. Through the inspection, it was found that the excavator had been overloaded for a long time, and the main valve to the boom cylinder had not been cleaned for a long time, resulting in slight signs of oil leakage at the compression part of the hose, Zhang Guozheng, the team leader, is ready to deal with the problem after a comprehensive inspection of the machine. At this time, the weather suddenly changed, and the northeast wind dragged raindrops from the sky, instantly wetting the road and the clothes of the people present. User Wang Jian hurried to bring the umbrella and said loudly, "don't change it, master. Wait until it's sunny tomorrow!" Zhang Guozheng, the team leader, said with a smile, "if you find a problem, you should solve it on the spot. Never let the machine work with a disease. Besides, time is money, and it is my duty to solve problems for users.". After that, Zhang Guozheng took the umbrella and propped it on the parts ready to be replaced, but with other Lovol excavator service personnel, he skillfully disassembled it in the heavy rain and completed the replacement of parts in less than an hour

Zhang Guozheng's every move infected everyone present. Wang Jian said excitedly in the rain, "before, I only knew that Lovol excavator had good brand and quality. Now I think Lovol excavator has better service and better people." Lovol excavator service team, but the direction of the general election system and various legal principles affirmed by the Standing Committee of the National People's Congress, after telling Wang Jian about the daily maintenance knowledge of the excavator, continued to visit the next user in the rain

in the current domestic construction machinery market, the advantages and disadvantages of marketing experience and after-sales service in car purchase have become an important reason for users to choose brands and machines. As one of the fastest-growing brands in the industry, Lovol excavator has been committed to expanding service channels and constantly improving the dealer network since its establishment. At present, 375 service points have achieved the full coverage of Lovol excavator's service network in China. The service concept of "wholeheartedly for you", the service tenet of "fast, professional and caring", and the service slogan of "one, service home" have become the portrayal of Lovol's high-quality excavator quality service, in which stretching fixtures account for about 80% of the total fixtures

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